The people who built it, on the other end.
One company accountable from setup to service. No tickets passed between vendors.
For customers on a plan, with their venue details to hand.
WhatsApp and email during venue hours.
What support covers
Setup and go-live
We load your menu, configure printers and kitchen screens, train your team and stay on the phone through your first service.
Day-to-day questions
How do I split this check, add a modifier, run an end-of-day. Ask by email or WhatsApp and we reply within a working day.
Something not working
Tell us the venue, the iPad and what you saw. Our monitoring records server errors with a request ID, so we can trace the exact event.
Changes and requests
New menus, new outlets, extra terminals, a feature you need. Most changes are made for you, remotely.
Before you contact us
Most questions are answered in the guides: iPad setup, daily service, manager tasks, printers and troubleshooting.
Open the guides →During service
Every iPad keeps taking orders and recording payments if the internet drops, and tickets keep printing, so an outage should not stop your floor. Message us anyway and we will look at it with you.